Free ShippingBrilliant Lighting is currently offering complimentary shipping on orders totaling $50 or more. Although the majority of orders to Hawaii and Alaska are included in this policy, Brilliant Lighting may, on occasion, need to assess additional shipping charges to these locations. If special shipping arrangements are required for an order to one of these states the customer will be contacted first for approval.
If we are unable to contact the customer within five business days regarding additional shipping charges the order may be cancelled by Brilliant Lighting.
Delivery times90% of Brilliant Lighting orders are delivered in 6 or fewer business days via UPS ground or FedEx super saver. Occasionally, longer order assembly lead times or shipping delays will lead to slightly longer delivery times.
If you have not received an order placed more than 10 business days ago, please email customer care or call us so that we may review the status of your order.
Expedited ShippingBrilliant Lighting offers express shipping options for situations requiring rapid delivery. Both FedEx and UPS Express services are available for an additional charge.
Many of the products we offer require odd sized packaging. These odd sizes preclude us from automatically offering express shipping rates at checkout time. If you require expedited shipping, please contact Brilliant Lighting customer care to discuss availability and cost before completing your order.
Physical Addresses OnlyWe regret that we cannot ship to P.O. boxes.